San Antonio & Hill Country seniors who already made the switch.

"Mark didn't try to sell me anything. He just sat down — well, on Zoom — and walked through what Medicare actually is. My old plan was costing me about $180 a month I didn't need to spend. Wish I'd called him sooner."

Diane M.

Stone Oak · Switched at 67

"Honest guy. Spent over an hour on a Zoom call with us, never pushed anything. Came back the next day with two plans, told us why each one would or wouldn't work for my wife's prescriptions. We picked one, saved about $90 a month."

"I was helping my mom figure out Medicare and honestly I was more confused than she was. Mark talked to both of us at the same time, didn't rush, answered every question. My mom said he reminded her of her old family doctor — that kind of patient."

Linda P.

New Braunfels · Helping mom

"Call center people were calling me every other day around when I turned 65. Got Mark's name from my neighbor. Different story entirely. He doesn't talk over you, doesn't read off a script. Renewed with him again this year — that says enough."

"Look, I'm not the type to leave reviews. But I told three people about Mark already. My husband and I were paying way too much for a plan that didn't even cover his cardiologist. Mark fixed that in one phone call. Real local guy, not some 800-number operation."

Patricia S.

Fredericksburg · Married 42 years

"Twenty years of dealing with insurance and Mark is the first agent who actually called me back when I had questions about a denial. Got it sorted in two days. He doesn't disappear after you sign up — that's the part nobody else does."

"We moved to Spring Branch from Austin two years ago and lost our old agent. A neighbor recommended Mark. He went through my husband's prescriptions one by one and found a Part D plan that saved us nearly $1,400 a year. Wish someone had explained it like that years ago."

Carol & Bill D.

Spring Branch · Moved from Austin

"I was already on Plan G with another company. Mark didn't try to talk me into switching just to get a sale. He told me my current rate was actually competitive and to stay put. Came back two years later when premiums went up, and he found me a better deal. That's the kind of agent you keep."

"My wife and I both have different medications and different doctors. Most agents would just lump us into the same plan. Mark spent the time to compare options for each of us separately. Ended up on different plans — and both better than what we had. He treats you like a person, not a quota."

Tom & Sue R.

Fair Oaks Ranch · Different plans